Zibbet – The Good And The Not So Good

January 29, 2010, 3:12 am

I opened a premium shop on Zibbet a little over a month ago. That’s enough time to do a review, right? Well, I’m gonna do it anyway. Here we go:

The Good

    Design. The site is simple and easy to navigate. Unlike some other handmade venues, they don’t jam pack every page with a kabillion links to blog posts and gimmicky apps that don’t work properly. They make it easy for people to shop without getting distracted.
    Speed. The listing process is super fast. It consists of two pages: details and images. They also give you the option to copy one of your existing listings. This is especially important when I’m listing six pocket wallets at once. On Etsy, listings take so long that I have to shave off my long white beard when I’m done. And, I’m a girl!
    Communication. When I have a question about something, I send an email or twitter @zibbet, and they respond! On top of that, the response is a legitimate answer to my question instead of a fill in the blank form letter. They actually read what I write! I wonder why someone didn’t think of this sooner.
    Customization. You can change the color of everything in your shop, including the Zibbet logo. You can also choose between several different banner sizes, change the size of your product photos, and rearrange your listings. I was so happy with how my Zibbet shop looked that I designed my own domain to match it.
    Widgets. Zibbet charges a monthly fee instead of listing fees, so they don’t have to be all paranoid about fee avoidance. This means that you are allowed to have active links in your shop. This is a really big deal to me, as I want to make sure that my customers can find me if I ever decide to move shop.
    Coupons You can create coupon codes and gift certificates for your customers. There is also a sales mode, where you can discount every item in your shop by a certain percentage and put an announcement in your shop with just a few clicks. People have been begging for this at Etsy for years. It’s a good thing.

The Not So Good

    Shopping Cart. There isn’t one. Right now, buyers have to pay for each item individually. For buyers, I imagine this is confusing at best and super annoying at worst. They are working on it though. Last I heard, they should have a shopping cart up in the next few weeks. 02/16/10 UPDATE: The shopping cart will be implemented on Tuesday.
    Traffic. Etsy has them beat on traffic, which is really the only reason I haven’t completely switched over. As much as I love Zibbet and want to support them, I have to think of my bottom line. That said, I believe that in the long run, Zibbet will beat Etsy. If they don’t screw the pooch first.
    Search. As far as I can tell, there is no relevancy search on Zibbet. It defaults to most recently listed. With no listing fees, this means that I can sit at my computer all day and re-list things over and over, keeping myself always at the top of the search results. This isn’t such a bad thing right now, but as the site grows it will become a nightmare. I don’t know if they have any plans to deal with this.
    Stats. Zibbet offers listing view counts just like Etsy, but that doesn’t even come close to being enough information for me. I need Google analytics or something. I need it!

Overall, I’m very impressed with them. They seem to be focused on building a profitable business, which is really what I want in a venue. It’s a refreshing change from Etsy, who seems to be focused on proving that they are hipper than thou. I think that Zibbet will be huge if they add the few features they’re missing now, and throw some money into advertising. Do it, Zibbet! You do what I say!

Update! Zibbet responded to my review via twitter withing an hour of my posting. They say that they are working on all the not so good stuff and the shopping cart is very very close.

Also, I should have mentioned their awesome referral program. For every person that you get to sign up for a premium account, you get $1 off your monthly bill for life! Premium accounts are only $7 right now, so it’s a pretty sweet deal.

Since I’m reviewing the site, I’m not going to post my referral link, but you guys can post yours in the comments and maybe somebody will use it. Just this one time, you can spam your little hearts out.

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19 Responses to “Zibbet – The Good And The Not So Good”

  1. Christian says:

    @Quenette, Zibbet definitely doesn’t have the built in traffic that Etsy has, but i’ve done much better there in spite of that. I don’t think it’s possible to really evaluate the site without the benefits that come with a premium account. The coupon codes alone have been a major help for me when it comes to promoting my shop.

    My monthly bill at Zibbet is $7. At Etsy it was around $60. At Zibbet I’ve made 3 times more sales than I did at Etsy over 2 years, and it cost me 90% less in fees. Plus, Z has never exposed my private information to the public or called for a boycott of their own sellers. Etsy has done both.

  2. Quenette says:

    I’ve been with Zibbet for a few months also and the visitors and sales versus etsy shows a major difference. I do believe that they have the potential to surpass etsy, but so did the Miami Heat when up against the Dallas Mavericks. Once the potential gets results, I’m sure Zibbet will take off. Until then I’m not seeing the point in “premium accounts” until they show they can build from what they have (http://www.zibbet.com/MojaTu).

  3. Quenette says:

    I’ve been with Zibbet for a few months also and the visitors and sales versus etsy shows a major difference. I do believe that they have the potential to surpass etsy, but so did the Miami Heat when up against the Dallas Mavericks. Once the potential gets results, I’m sure Zibbet will take off. Until then I’m not seeing the point in “premium accounts” until they show they can build from what they have.

  4. Sandy Prenzi says:

    I recently opened a premium shop on Zibbet and love all the features. I too would love to see a similar heart feature like Etsy has. I am keeping my Etsy shop because I am selling there. Hopefully Zibbet continue with improvements to help the sellers.

    http://www.zibbet.com/sandyscreationsinclay

  5. Kristin says:

    Thank you for the article. I just signed up for zibbet tonight, and needed some info on what I’m getting into! I’m hopeful they can beat out Etsy. *fingers crossed*

    http://zibbet.com/elasticbytheyard/sell

  6. Fran says:

    Been with zibbet for about 6 months now and appreciate the continued improvements. They do listen to their users. No sales yet, versus a few on my etsy site. Wish they had a heart exchange feature, such as etsy. In the absence of sales, it helps keep the spirits up when someone gives you kidos.

  7. Georgina says:

    Well I am not so thrilled with Zibbet. When you sign up, it gives you two options, basic and premium. I clicked the premium, it took me to paypal, paid my money, and when I went to use my shop and customize it as a premium member, it said I was a basic member. But I paid. I have a paypal receipt and email confirmation. How many times do you have to pay to be recognized as a premium account. I am not thrilled to pay for something that you do not receive on the first day of opening your shop.

  8. I’m pretty new to zibbet.I do love it’s strong point and
    That is when a shopper goes there ,it doesn’t feel like a big giant
    Mall.I’m on a hiatus at 1000 markets and was there for 11 months
    Sold 2 items and that is because they to are fairly new.
    Some people that were there longer sold nothing.
    It also felt clicky,just did.I liked it that my name was
    seperated and not run together and listing was/is a snap.
    All the feedback was a breeze.Now for the big turn off,Amazon.
    I love having PayPal.Well Since for the time being,I’m keeping
    Both,one never knows.I love listing as it has a gallery feel.
    So off I go,,gonna list a new picture tomarrow.Dee

  9. Donna says:

    I just opened up a shop and got 30 days free.
    So far it’s been really easy to set up and list items for sale. Hope the sales are good too!!

    Thanks for letting me list my referral link.

    http://www.zibbet.com/fabricandstuff/sell

  10. Pam McMahon says:

    I Love It! Thanks for the review!

  11. April Ele says:

    thanks for the informative zibbet review. am contemplating a premium account. hopefully catch the wave….

  12. Sahnda says:

    Great review and I agree with you on everything! Thanks for letting me spam!

    http://www.zibbet.com/Honeyddesigns/sell

  13. Catherine says:

    Sorry for the double post! My computer is going wacko!

  14. Catherine says:

    Thanks so much for letting us put in our referral links!
    http://www.zibbet.com/bridaljewelry4u/sell

  15. Catherine says:

    Thanks for letting us put our referral link in!
    http://www.zibbet.com/bridaljewelry4u/sell

  16. Sarah says:

    That’s a great review of zibbet. I agree with everything you said…I also have a premium shop and I would love the Google Analytics, but apparently analytics are coming. You know what? The customization feature is great, but I keep going back and changing the colour!! I can’t make up my mind, but I keep tweaking it…maybe I’m getting close. :)

    Thanks for this review and good luck with your zibbeting!

    here’s my referral link and thanks for the opportunity to post it.

    http://www.zibbet.com/wildfirepottery.sell

    Now I’m going to check out your shop!

  17. Thanks for letting everyone know about Zibbet and being so honest with your review. I also appreciate that you’re allowing me to put my referral link:

    http://www.zibbet.com/acraftyarab/sell

  18. Jess says:

    Just letting you know, Zibbet’s shopping cart feature is now live:
    http://www.zibbet.com/checkout/cart

    Enjoy!